About Us

It is widely renowned, throughout the sector, that Income Generation is one of the most challenging aspects of running a Charity.

There are many difficulties in running a charity retail operation. The once labelled “dream form” of unrestricted income generation can quickly become a financial drain, falling profits, rising costs, poor locations, lengthy difficult leases, poor cost analysis, staff attrition, declining disposable income, these are some of the extremely difficult challenges we all face. 

Without a solid foundation and strategic leadership these difficulties are common place.

Our service aims to combat these common pitfalls, through a free comprehensive consultation to help identify gaps and opportunities within charity retail. Working together with our stakeholders we build trust and lasting relationships through clear concise communication; bench-marking Profit v Sales, Space allocation, Gift Aid, Operation performance, Retail strategy analysis, Customer service, Competition, Growth/expansion etc. Identifying your key performance indicators (KPI) to maximise profits and reduce risk.

Our Services are designed to enable any charity to open a new trading outlet swiftly and efficiently, whether you are looking for a pop up shop, temporary shop, or permanent lease we can help you to achieve your goals efficiently.  

Usually smaller charities, without an established retail arm or a top heavy management structure, struggle to navigate the problems associated with opening a new shop, this deters many charities from opening their first trading unit or growing their current portfolio.

Our six point service criteria specialises in charities with 0 - 10 shops that don’t currently have the infrastructure/resources, or the time to manage such a huge project, we see this point as the most challenging and critical time in a charities retail operational development. The experience Charity Shops Services has will ensure this process runs smoothly and efficiently, we have opened over a hundred and twenty charity shops all across the UK, and have a vast knowledge of counties, cities and towns. We work closely with national and local property agents, as well as local councils up and down the country to ensure we are always aware of shop availability, locations and the rental market.

Our timely Project Management and cost analysis will help you get there quickly and smoothly, that’s how we ensure your success.

Our flexible six step services plan allows any charity to come on board at any stage of the process. It may be that you wish Charity Shops Services just to find you a location and your charity will do everything else, or it may be that you would like Charity Shops Services to project manage the entire store acquisition and refurbishment works. We work with local or national contractors to deliver a pristine retail environment to the highest standard, on time and within budget, providing weekly management reports on each acquisition. Uniquely we tailor our services to suit the needs of your charity.

Unrestricted Retail income has never been more vital. Our team have the knowledge, skill and confidence to future proof your charity.